Ion Business Solutions Partners with N-able Technologies

Partnership will introduce valuable new services for customers

March 8, 2004 — Seattle, WA Ion Business Solutions a leader in network services for the SMB marketplace, has signed a partnership agreement with N-able Technologies, the leading provider of management software designed specifically for outsourcing and managed services.

Ion Business Solutions has purchased software from N-able that allows the company to offer a new network monitoring service, Primewatch™, for delivering managed services at a fixed monthly price.

"Our customers will greatly benefit from this partnership and the introduction of our new service, Primewatch," said Alan Martiny, Ion Business Solutions Co-founder. "N-able Technologies software gives us the capability to offer innovative services and provide vital information that can solve network performance problems before they occur. Our customers will see incredible service results from this new partnership."

Primewatch will monitor networks 24 hours a day, 7 days a week, 365 days a year so customers can enjoy peace of mind that their network devices and applications are running smoothly. Primewatch's comprehensive reporting will provide network health metrics and make it easy to pinpoint and eliminate problems before they affect a network.

"We're delighted to be working with such a quality-driven partner as Ion Business Solutions," said Derik Belair, VP of Marketing, N-able Technologies. "We're providing Custom Computers with the complete toolset—technology, business methodology, and service management framework—to meet their needs in offering high quality managed services."

For more information about how you can get Primewatch working for you, please visit: www.cuscom.com/primewatch.

About Ion Business Solution

Founded in 1994, Ion Business Solutions (www.ionbusinesssolutions.com) is a leader in network services for small and medium-sized businesses, offering a proven service portfolio for customers looking for simple monitoring services to complete outsourced IT solutions. Primetime's proactive services enable customers to lower IT service costs, usher in a new sense of business security and, foremost, provide customers peace of mind knowing their IT services are in trusted hands. Based in Chicago, Illinois, Primetime was voted one of Illinois' 2003 Best Businesses by the Illinois State Business Tribune.

For Further Information, contact

Alan Martiny
Corporate Communications Manager
Ion Business Solutions
tel: (206) 528-8158
alan@cuscom.com
www.cuscom.com

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